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Author:Julia A. Kiely , Julia Ruhnke
Data Source:[J].Journal of Vocational Education & Training, 1998, Vol.50 (4), pp.487-501Taylor & Francis
Abstract:The study explores the employment experiences in the initial months after graduating of four cohorts of BA (Hons) Business Studies (BABS) graduates. Two of the four cohorts graduated with a BABS 'sandwich' degree which is a 4-year full-time degree programme during the third year ...
Author:John H. M. Ellis , Julia A. Kiely , Paul A. Pettigrew
Data Source:[J].Reflective Practice, 2001, Vol.2 (3), pp.303-312Taylor & Francis
Abstract:Focusing in 'real time' on a live consultation project with a local professional soccer team, three inter-related issues concerning the external consultant and organisational client system relationship are examined. First, capturing a live process consultation highlights deep, va...
Author:John H. M. Ellis , Julia A. Kiely
Data Source:[J].Journal of Applied Management Studies, 2000, Vol.9 (1), pp.83-94Taylor & Francis
Abstract:By focusing on the dynamics of action inquiry strategies, this paper has framed the way in which the process is characterised and the potential of this approach for applied management research. The relationship between improved knowledge through action and improved action th...
Author:Julia A. Kiely , Colin Armistead
Data Source:[J].Knowledge and Process Management, 2005, Vol.12 (4), pp.237-246Wiley
Abstract:Abstract(#br)The purpose of this paper is to report on two consecutive regional learning networks operating over a two‐year period. The reality of setting up and operating learning networks and the learning emanating from them for network participants and those facilitating ...
Author:Julia A. Kiely , Colin G. Armistead
Data Source:[J].Managing Service Quality, 2004, Vol.14 (1), pp.26-39Emerald
Abstract:The study investigates the roles and capabilities likely to be required of customer service professionals (CSPs) in future service encounters. Following a literature review and the results from customer focus groups, a matrix for future customer service roles is developed in whic...
Author:David D. Shipley , Julia A. Kiely
Data Source:[J].The Journal of Personal Selling and Sales Management, 1986, Vol.6 (1), pp.9-16JSTOR
Abstract:This study examines salespersons' views on the job-related factors that motivate and dissatisfy them. There is a discussion of literature pertaining to Herzberg's theory of motivation which is tested by the results of this survey and questioned as a basis for salesforce motivatio...

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