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Author:Norma Heaton , Paul Teague
Data Source:[J].International Review of Applied Economics, 1997, Vol.11 (2), pp.263-285Taylor & Francis
Abstract:Claims of labour market discrimination against Catholics run to the heart of the Northern Ireland conflict. This paper assesses British Government led moves to promote fair employment in the region. It argues that initial policies to promote labour market balance were weak and in...
Author:Martin McCracken , Norma Heaton
Data Source:[J].Human Resource Management Journal, 2012, Vol.22 (2), pp.182-198Wiley
Abstract:Many authors have studied how the HRM function has evolved. A fundamental recurring theme in the literature centres upon the role HRM should play to ensure it adds real value to organisations. This article seeks to contribute to the ongoing debate surrounding the HRM role by repo...
Author:Norma Heaton , Bob Mason , Joe Morgan
Data Source:[J].Industrial Relations Journal, 2002, Vol.33 (2), pp.112-126Wiley
Abstract:This paper explores the development and implementation of ‘workplace social partnerships’ in two NHS Trusts. Empirically, we argue that inter‐ and intra‐union relations can both facilitate and constrain management decision making and the implementation of policy; concep...
Author:Norma Heaton , Martin McCracken , Jeanette Harrison
Data Source:[J].Education + Training, 2008, Vol.50 (4), pp.276-288Emerald
Abstract:Purpose(#br) – The aim of this article is to illustrate how employers have used more innovative “localised” strategies to address what appears to be “globalised” problems of attracting and retaining high calibre applicants with the appropriate “work ready” skills. ...
Author:Norma Heaton , Carol Ackah , Gavin McWhinney
Data Source:[J].Equal Opportunities International, 2000, Vol.19 (5), pp.1-13Emerald
Abstract:Outlines the discrepancies between men and women in senior management positions. Acknowledges the recent trend of an increase in women in this area but highlights that this is only in selected areas. Considers the place of the MBA in career advancement suggesting that mainly...
Author:Norma Heaton , Carol Ackah
Data Source:[J].Journal of Management Development, 2007, Vol.26 (10), pp.951-961Emerald
Abstract:Purpose(#br) – The human resource (HR) function is experiencing considerable change with pressure to demonstrate added value and a trend to outsourcing. This paper aims to examine the early careers and career development of HR professionals in this time of change, and to con...
Author:Norma Heaton , Bob Mason , Joe Morgan
Data Source:[J].Employee Relations, 2000, Vol.22 (4), pp.315-333Emerald
Abstract:Contributes to the social partnership debate by exploring ways in which inter and intra-union relations influence the development of partnership within a National Health Service Trust, by using observation techniques, focus groups and semi-structured interviews involving anc...
Author:Bob Mason , Norma Heaton , Joe Morgan
Data Source:[J].Personnel Review, 2004, Vol.33 (6), pp.648-664Emerald
Abstract:Based on longitudinal case study research amongst ancillary staff in two health service trusts in the same region, this article analyses the strategies that management and trade unions adopted in their approach towards workplace social partnership. The article highlights the...
Author:... John Garvin , Norma Heaton , Emily Boyle
Data Source:[J].Leadership & Organization Development Journal, 2006, Vol.27 (4), pp.265-279Emerald
Abstract:Purpose(#br) – This paper investigates the relationship between managerial emotional intelligence (EI) levels and a rating of leadership effectiveness (subordinate ratings). (#br)Design/methodology/approach(#br) – The study involved administering the Mayer Salovey Caruso emo...
Author:... Carole Hogan , Martin McCracken , Norma Heaton
Data Source:[J].Journal of European Industrial Training, 2008, Vol.32 (8/9), pp.612-728Emerald
Abstract:Purpose(#br) – Utilising data from 18 in-depth case studies, this study seeks to explore training, development and human resource development (HRD) practices in European call centres. It aims to argue that the complexity and diversity of training, development and HRD practic...

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