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Author:Van Heerden, S. , Theron, C.
Data Source:[J].South African Journal of Business Management, 2014, Vol.45 (3), pp.1-29Sabinet
Abstract:As a direct result of having segregated amenities and public services during the Apartheid era where Black individuals were provided with services inferior to those of White individuals, the country is currently challenged by serious and a debilitating skills shortage across most...
Author:Icli, G.E. , Anil, N.K.
Data Source:[J].South African Journal of Business Management, 2014, Vol.45 (3), pp.31-43Sabinet
Abstract:HEdPERF is the most developed scale in the literature to measure service quality in higher education. However, HEdPERF is designed to measure service quality at university level (macro level) as a generic measurement instrument. Students' expectations regarding education show dif...
Author:Apaolaza, V. , Hartmann, P. , He, J. ...
Data Source:[J].South African Journal of Business Management, 2014, Vol.45 (3), pp.45-55Sabinet
Abstract:This study asks if endorsers function as surrogates for country-of-origin, and if the effectiveness of the tactic varies with the perceived ethnicity (Western versus Chinese) of the celebrities. It finds no significant influence on the country-of-origin perception, brand attitude...
Author:Fonseka, M.M. , Tian, G-L. , Yang, X. ...
Data Source:[J].South African Journal of Business Management, 2014, Vol.45 (3), pp.57-66Sabinet
Abstract:This paper investigates the effect of both FS and HR slack together on firm performance and how different levels of these slack resources affect performance of private-owned enterprises (POEs) and state-owned enterprises (SOEs). Hypotheses are tested using a longitudinal data set...
Author:Farrington, S.M. , Venter, E. , Sharp, G.D.
Data Source:[J].South African Journal of Business Management, 2014, Vol.45 (3), pp.67-79Sabinet
Abstract:The rewards employees receive in exchange for their labour play an important role in influencing their levels of job satisfaction and organisational commitment, and ultimately in retaining their services. The issues surrounding rewards are, however, complex in the field of family...
Author:Manzano, M. Palacios , Conesa, I. Martinez , Sanchez, H. Garza
Data Source:[J].South African Journal of Business Management, 2014, Vol.45 (3), pp.81-96Sabinet
Abstract:This paper examines earnings quality adapted to International Financial Reporting Standards in Mexican emerging capital market and how investor protection and audit quality to override managers' incentives to engage in earnings management. We evidence that the new accounting regu...
Author:Oberholzer, S.M. , Cullen, M. , Adendorff, C.
Data Source:[J].South African Journal of Business Management, 2014, Vol.45 (3), pp.97-110Sabinet
Abstract:The fast pace of technological advancements is regarded as one of the global drivers of change. In the telecommunications sector in South Africa, these technological advancements as well as sector transformation pose competitiveness challenges to entrepreneurs. This paper reports...
Author:Lee, B.C.Y. , Kou, F.T.C.
Data Source:[J].South African Journal of Business Management, 2014, Vol.45 (3), pp.111-120Sabinet
Abstract:Studies have suggested the positive effect of customer orientation on superior performance. However, these studies have not shown how to covert customer orientation into superior performance through new product development (NPD) activities. The purpose of this study was to fill t...
Author:Asikhia, U.O. , Awolusi, D.O.
Data Source:[J].South African Journal of Business Management, 2015, Vol.46 (2), pp.1-14Sabinet
Abstract:Business Process Re-engineering (BPR) is defined as the critical analysis and radical redesign of existing business processes to achieve breakthrough improvements in performance measures like cost, quality, speed, profitability and services. The purpose of this paper is to identi...
Author:Mthimkhulu, A.M. , Aziakpono, M.J.
Data Source:[J].South African Journal of Business Management, 2015, Vol.46 (2), pp.15-27Sabinet
Abstract:The growth of Micro, Small and Medium Enterprises (MSMEs) is often regarded as a solution to persistent unemployment in developing countries. Studies have shown that access to finance is the most serious obstacle to MSMEs' growth. This paper investigates key obstacles to the grow...

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